1 Member Eligibility
The s4spin platform is restricted to individuals who meet the following eligibility criteria. By registering and using this platform, you confirm that you meet all the conditions stated herein.
- You are 18 years of age or older at the time of registration and while using the platform.
- You are registering in your own personal capacity and not on behalf of any third party.
- You are not enrolled in any active self-exclusion programme on any gambling platform.
- You are a resident of a country that permits the use of online entertainment platforms.
- You do not have any untreated problem gambling issues and are registering solely for entertainment purposes.
Important Notice: s4spin strictly prohibits use of the platform by individuals under the age of 18. Any account found to have been registered by a minor will be closed immediately and the account balance will be forfeited.
2 Account Registration
To fully use s4spin's services, you are required to register an account with accurate and up-to-date information. The following conditions apply to account registration:
- Each individual is only permitted to register one account only. Multiple account registrations are strictly prohibited.
- All information provided during registration must be truthful, accurate, and up to date. False or misleading information may result in your account being suspended.
- You are responsible for keeping your account information up to date should any changes occur.
- S4spin reserves the right to request identity verification (KYC) documents at any time, particularly before processing your first withdrawal.
- Accounts whose identity cannot be verified within the stipulated period may be suspended until the KYC process is completed.
The KYC verification process at s4spin is fast and straightforward. Simply upload a copy of your valid identity card or passport along with proof of current address. Our team will complete verification within 24 business hours.
3 Deposit & Withdrawal
S4spin supports a variety of local Malaysia payment methods including DuitNow, FPX, Maybank2u, CIMB Clicks, Public Bank, Touch 'n Go eWallet and GrabPay. All transactions are processed through a secure, encrypted integrated payment system.
- Minimum deposit limit: RM 10 for most payment methods.
- Minimum withdrawal limit: RM 30 per withdrawal transaction.
- All withdrawals are processed within 5 to 30 minutes once verification is complete.
- The withdrawal method must match the deposit method used, in accordance with security and AML compliance requirements.
- S4spin reserves the right to request additional supporting documents for withdrawals that exceed certain limits.
- S4spin does not charge any fees for deposits or withdrawals. However, your payment service provider may apply their own charges.
All withdrawals are subject to applicable bonus wagering requirements. If you have received any bonus, ensure the wagering requirements have been met before submitting a withdrawal request.
Anti-Money Laundering (AML): s4spin fully complies with AML policy. Any suspicious activity, including repeated deposits and withdrawals without actual gameplay, may result in an investigation and temporary account suspension.
4 Bonus & Promotions
S4spin offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to specific terms stated in each respective promotional offer.
- Welcome bonuses, reload bonuses, cashback, and referral bonuses each have their own individual wagering requirements that must be met before a withdrawal is permitted.
- Wagering requirements are typically between 15x to 40x depending on the bonus type. Please check the details of each promotion for exact information.
- Bonus funds may not be transferred to other members or used to purchase in-game credits.
- S4spin reserves the right to cancel any bonus obtained through fraud, system exploitation, or breach of terms.
- Only one bonus may be active at a time unless otherwise stated in the promotion terms.
- Free spins awarded carry a fixed wagering value and any resulting wins are subject to the withdrawal limits stated.
5 Game Rules
All games offered at s4spin use a Random Number Generator (RNG) system certified by recognised independent auditing bodies. This ensures every spin, every hand, and every outcome is truly random and cannot be manipulated by any party.
- Completed game results are final and are final and non-disputable unless there is clear evidence of a technical failure.
- In the event of a technical disruption during a gaming session, s4spin will restore your account to its last valid status based on system records.
- The use of any automation software, bots, or cheating tools during gameplay is strictly prohibited and may result in permanent account closure.
- The minimum and maximum betting limits for each game are as displayed in the respective game interface.
- S4spin reserves the right to remove or suspend any game from the platform at any time without prior notice.
The RTP (Return to Player) for each game is available in its respective game information section. s4spin is committed to displaying this information transparently to all members.
6 Member Conduct
S4spin expects all members to conduct themselves in a respectful, responsible manner that does not infringe on the rights of other members. The following behaviour is strictly prohibited on our platform:
- Use of offensive language, threats, or harassment toward other members or s4spin staff.
- Attempting to hack, attack, or compromise the security of the platform's systems.
- Sharing your account login credentials with others or allowing another person to use your account.
- Exploiting any bugs or system vulnerabilities to gain an unfair advantage.
- Making any false claims relating to transactions or wins.
- Engaging in any money laundering or financial fraud activities through the platform.
Violation of any of the above rules may result in a warning, temporary suspension, or permanent account closure, at s4spin's sole discretion.
7 Account Security
You are solely responsible for keeping your account login credentials confidential. s4spin recommends the following security practices to protect your account:
- Use a strong, unique password that is not used on any other platform.
- Never share your password or login credentials with anyone, including s4spin staff.
- Log out of your account after each session, especially on shared devices.
- Report immediately to the s4spin support team if you suspect any unauthorised access to your account.
- Enable two-factor authentication (2FA) where available for an added layer of security.
s4spin will never request your password via email, WhatsApp, or any external communication channel. If you receive such a request, it is a fraudulent attempt — please report it to us immediately.
8 Account Closure
You may close your s4spin account at any time by contacting our customer support team. The account closure process is as follows:
- Contact customer support via live chat or email and state your intention to close your account.
- Any valid cash balance in your account will be processed for withdrawal once all conditions have been met.
- Bonus funds that have not met the wagering requirements will be forfeited upon account closure.
- Your account data will be retained by s4spin for the period required by applicable law before being permanently deleted.
S4spin also reserves the right to close or suspend any account without prior notice if there is a serious breach of terms and conditions, fraudulent activity, or for legal compliance reasons.
9 Liability Limits
S4spin provides its services on an "as is" and "as available" basis. While we strive to keep the platform running smoothly at all times, certain limitations apply to our liability:
- S4spin is not liable for any indirect, consequential, or punitive losses arising from the use of the platform.
- We do not guarantee that the platform will always be free from technical disruptions, errors, or computer viruses.
- S4spin is not liable for any losses resulting from internet disruptions, hardware failures, or circumstances beyond our control.
- S4spin's maximum total liability to any member under any circumstance is limited to the net deposit amount made by that member within the 30 days preceding the claim.
If you experience any technical issue during gameplay that results in undue losses, please contact our support team within 24 hours. We will investigate every complaint thoroughly and fairly.
10 Changes to Terms & Conditions
S4spin reserves the right to update, modify, or replace any part of these Terms and Conditions at any time at our sole discretion. Any changes made will:
- Announced via in-platform notifications and email to all registered members.
- Enforced 7 calendar days after the announcement date, unless otherwise stated.
- Applicable to all existing and new members from the effective date.
Continued use of the s4spin platform after any changes to the terms take effect constitutes your acceptance of the updated terms. If you disagree with any changes, you have the right to close your account before the effective date.
For further enquiries regarding these Terms and Conditions, please visit our FAQ page or contact our customer support team, available to assist you 24 hours a day, 7 days a week.